A major advantage of Voice-over-IP (VoIP) is that the connection can also be used worldwide independently of the actual connection address. However, special care is therefore required if emergency calls are to be made via the VoIP connection. Have you ever wondered how the delivery of an emergency call actually works and what data is […]
How do emergency calls work via a Business SIP Trunk in Austria? Read More »
In the following article, we explain how you can quickly and easily set up and activate the NightSwitch for your desired extension in the Cloud Telefonanlage. Note on the use of OfficeDesks: The configuration interfaces may look different from the screenshots used in our FAQs, depending on the scope of the rights granted to you
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In some cases, it may be useful to display the name of the extension you are calling. This makes it clear before the call is answered whether it is a call to the support hotline or a new customer. Here you can find out how to activate or deactivate the display of the extension in
Why does the name of the extension called appear on the telephone display? Read More »
If you would like to implement more complex call forwarding scenarios, we recommend the instructions for advanced call forwarding or the Call Flow Creator of the Cloud Telefonanlage Pro. Note for OfficeDesk users: The configuration interfaces may look different to the screenshots used in our FAQs, depending on the scope of the rights granted to
Set up call forwarding in the Cloud PBX Read More »
The Call Flow Creator is an extension of the Easybell Cloud PBX. It enables users to create and configure complex call flow plans in a graphical user interface. To do this, so-called modules with different functions are placed on a canvas and dragged and dropped to the desired positions. These modules are then linked by
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Setting up PBXs in particular is often complex and error-prone. If the call setup via your PBX fails, it is worth checking the settings for caller ID and SIP invite. Please note that this topic requires advanced knowledge of VoIP and network technology. In this article, we assume that you have access to the PBX’s
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In the following article, we explain how to create a device in the Cloud PBX and assign extensions, phone numbers and rights to it. This is the prerequisite for being able to register and use your SIP-enabled telephones. To have your devices configured automatically in the Cloud PBX, please follow these steps. 1. Call up
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Below we explain how to connect extensions to end devices in the Cloud PBX. The routing of the Cloud PBX is extremely flexible because it consists of two components. On the one hand there is the phone number or extension and on the other hand the end device or end device account. By flexibly linking
How do I connect extensions to devices? Read More »
In the following article, we will explain how you can set up devices in your Cloud PBX. Setup steps To set up a device in your Cloud PBX please follow the next steps in your easybell customer portal. 1. Log in to the Cloud PBX First, please open my.easybell and go to “Cloud PBX”. 2.
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IP phones, VoIP ATA, softphones and much more. Almost all VoIP-enabled devices can be used with the Cloud PBX. The process of setup steps are always similar. In the following, we would like to introduce you to this logic and give you a rough overview of the necessary steps. We have linked instructions for the
Setting up the Cloud PBX Read More »
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