Resource accounts are required in Microsoft Teams to use features such as voice menus (IVRs), queues, and call groups. And of course they need to have a phone number assigned. We’ll show you how to do that in this article. You can also easily assign a phone number to resource accounts in Teams Connector. To […]
Assigning a phone number to a resource account in Microsoft Teams Read More »
Mit dem Teams Connector von easybell können Sie Microsoft Teams schnell und einfach mit einem SIP Trunk Ihrer Wahl verbinden. Damit sparen Sie nicht nur Geld und Nerven, Sie können auch die Rufnummern in Microsoft Teams weiterverwenden, die Ihren Kunden und Partnern bekannt sind. In this guide, we will show you how the setup works.
Connect a SIP trunk to Microsoft Teams Read More »
While the Teams Connector makes linking Microsoft Teams and a SIP trunk a breeze, multiple service providers are involved, each with their own requirements. To help you keep track, here are the prerequisites for using the Teams Connector.
Requirements for using the Teams Connector Read More »
The convenient setup of the Teams Connector does not come at the expense of security. Here you can find out what security measures are applied when logging in to the Teams Connector and when making calls via Microsoft Teams and the Teams Connector. Direct sign-in to Microsoft The Teams Connector allows secure sign-in and authentication
What are the security features of the Teams Connector? Read More »
Yes, if you have multiple SIP trunks that you want to link with Microsoft Teams, this is easily possible with the Teams Connector. It doesn’t matter which provider the SIP trunks come from. Not only do you have access to a growing number of certified third-party providers, but thanks to the generic template for setting up
Can I use multiple SIP trunks with Microsoft Teams? Read More »
In Microsoft Teams, only one phone number can be assigned to one user at a time. However, you can use a trick to get around this restriction for incoming calls. If your SIP provider supports it, you can set up call forwarding from a phone number or an extension of a number block to the number associated with the Teams account.
Can I assign multiple phone numbers to a Microsoft Teams user? Read More »
If only the main number without a user’s extension (DDI) is transmitted for calls from Microsoft Teams, the cause is probably the settings for CLIP no screening of the SIP trunk. In this article we’ll show what to look for. The technical background is that with Voice-over-IP (VoIP) the phone number to be signaled can be transmitted
Why is an extension’s number not displayed for outgoing calls via Microsoft Teams? Read More »
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